Feedback & Complaints
Page last reviewed: 24 April 2023
Page created: 24 April 2023
Page created: 24 April 2023
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We value feedback about our services and your experience. It is important that we know when we are not meeting patient expectations and providing as good a service as we would wish but it is also encouraging and morale boosting at the end of a busy day to receive positive feedback when you are happy with your care and treatment.
There are a number of ways you can give us feedback. The Friends and Family Test and the NHS Website are ideal for giving feedback on our general services, such as appointments, prescriptions, reception, general attitude of clinical and non-clinical staff etc. However, if you have a grievance about your care or treatment, there may be other methods of feedback that are more suitable.