Doctors
DR PAUL FRISBY
MB, BS, DCH, DRCOG - Partner
DR MARK JONES
MB, BS, B.Sc. nMRCGP, PGCert - Partner
DR LAURE BERTHELOT-CABARET
MD - Partner
DR ADAM ZACKS
MBBS, B.Sc. (hons), MRCGP (2018) - Partner
DR ROSE MOORE-MOFFATT
MBBS, DRCOG, DFSRH - Partner
DR GRACE GETTY
BMBS, MRCGP- Partner
DR CONOR FEE
MBCHb, MRCGP - Partner
DR EMMA PICKERING
BMBS, BMedSc., MRCGP - Partner
DR ALEXANDRA GRAHAM
MSc, MBBS, MRCGP - Salaried General Practitioner
GP Registrars
We are a training practice and train doctors to be General Practitioners. Their training involves patient consultations and in some cases the use of video recordings (with patient permission of course).
DR RAQUEL LIGHTBOURNE-REGAN
MBBS - ST2
Dr Lightbourne-Regan is in her 2nd speciality year (forth year post medical school) and is on a long term placement at Arlington Road.
DR MOHAMMAD SAMEER PASHA (DR SAM)
MBBS - ST2
Dr Sam is in his 2nd speciality year (forth year post medical school) and is on placement at Arlington Road from August to December 2024
Advanced Practitioners
Our Advanced Practitioners work alongside our Doctors, providing appointments, visiting housebound patients and triaging some of our urgent calls. They are an invaluable asset to the Practice Team.
LINDSEY THORPE
Paramedic Practitioner
TAMSIN AYERS
Advanced Care Practitioner
BERNI LIPSCOMB
RGN BSc (Hons)
Advanced Nurse Practitioner & Diabetes Specialist Nurse
MARTIN COLBOURNE
Advanced Care Practitioner
EMMA RUTLAND
Paramedic Practitioner
Nurses
Our Practice Nurses are fully qualified and registered, offering a range of services to support your health needs. They provide assistance with family planning, lifestyle advice, blood pressure checks, wound care, and dressings. Additionally, they run specialised clinics for long-term conditions such as asthma and diabetes, manage minor ailments, and perform cervical screening. Paul Lambirth, our Lead Nurse, oversees a dedicated team of Practice Nurses, Healthcare Assistants, a Phlebotomist, and Student Nurses on placement who are gaining practical experience under supervision as part of their training.
PAUL LAMBIRTH
Lead Nurse - RGN, BSc (Hons)
Leading the Team and General Nursing
NICOLE CUNNINGHAM
RN (Adult) (Dip)
General Nursing
MARION HUGHES
RGN, Bsc Hons (District Nursing)
General Nursing
BERNI LIPSCOMB
RGN BSc (Hons)
Advanced Nurse Practitioner & Diabetes Specialist Nurse
ANNA FRY
BSc(hons) in Clinical Nursing (Adult), Diploma in Tropical Nursing and Hygiene
General Nursing
Healthcare Assistants
Healthcare Assistants play a vital role in supporting the Practice Nurses by performing tasks such as phlebotomy, blood pressure monitoring, and health checks. They are also available to act as chaperones when requested by a patient or doctor.
JEANETTE QUANSTROM
NVQ Level 3
ANNIE MEEKINGS
NVQ Level 3
Phlebotomist
MELISSA KING
Phlebotomist
First Contact Physiotherapists
First Contact Physiotherapists (FCP) can help patients with musculoskeletal issues such as back, neck and joint pain by, assessing and diagnosing issues,
giving expert advice on how best to manage their conditions and referring them onto specialist services if necessary. Patients can book directly with the FCPs without a referral from their GP.
NAUSHEEN TAQI
First Contact Physiotherapist
VICTOR OLUWALOMOLA
First Contact Physiotherapist
Emotional Wellbeing Service
The Emotional Wellbeing Service, provided by Southdown Mental Health, is for patients over the age of 18 who need support with their mental health but are not currently under the care of another mental health service. Our Team can book you directly with Paul Vango and Paul can refer on to Jo Willson if required.
PAUL VANGO
Mental Health Support Coordinator
JO WILLSON
Mental Health Practitioner
PCN Clinical Pharmacists
Clinical pharmacists and pharmacy technicians are experts in medicines and how they are used. We are very fortunate to have a pharmacy team as they can help our doctors and nurses to spend more time with patients while they deal with the majority of medicine-related queries.
Our clinical pharmacists and pharmacy technicians deal with repeat prescriptions, medication reviews, common minor ailments, urgent medication requests and deal with medication for patients recently discharged from hospital. Our GPs may ask our pharmacy team to get in touch with you if you take lots of medications from time to time. This is to review your symptoms and check they’re still the best medications to be on. Where better, newer alternatives are available, they’ll discuss this with you and your GP.
RAVINDER SHARMA
Clinical Pharmacist
ZAINAB BABATUNDE
Clinical Pharmacist
MEGAN BILSBY
Clinical Pharmacist
LARAIB SAEED
Clinical Pharmacist
Management
MIKE LEIGH
Business Manager
Mike is responsible for managing the Business aspects of the Practice. Mike’s role includes the financial management of the Practice as well as ensuring the Practice is kept up to date in terms of staff training/recruitment, we are aware and adhering to the latest guidance etc and ensuring we reach standards set by outside governing bodies.
LAURA WOODGATES
Practice Manager
Laura is responsible for the overall management and administration of the practice. Her duties typically include: 1. Operations Management: Overseeing the day-to-day running of the practice, ensuring it operates efficiently. Managing clinical and administrative staff, including recruitment, training, and performance management. Coordinating schedules, appointments, and ensuring adequate staff coverage. 2. Patient Services and Satisfaction:
Managing patient complaints and feedback, and ensuring patient satisfaction. Improving patient care services and the patient experience by reviewing and implementing new processes. 3. IT and Systems Management: Managing the practice's information systems and ensuring smooth electronic health record management. Implementing new technology systems to improve efficiency and patient care.
SHIRLEY MOTH
Deputy Practice Manager
Shirley assists the Practice Manager and steps in to manage the practice in their absence. Their role often involves supporting many of the same tasks but with a focus on more day-to-day operations. Assisting in Daily Operations: Helping manage the staff schedule, covering for the Practice Manager when needed. Handling more routine management tasks, such as minor HR issues or patient queries. Patient Engagement and Experience: Handling patient queries and complaints, ensuring quick and efficient resolution. Supporting initiatives aimed at improving patient satisfaction.
Administrative Staff
Our Admin Staff provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Admin Staff make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
We have a large team of friendly admin staff. They have a difficult job to do, with phone calls and enquiries from every direction. Please treat them courteously.
When telephoning for medical attention the administrator may ask for a few details. They have been trained to make these enquiries so that we can help you in the most appropriate way.
District Nurses
District Nurses work in partnership with General Practitioners (GPs), Hospitals, Health Visitors, Specialist Nurses and Social Services to deliver skilled patient-focused nursing care and support to individuals and their carers in a variety of non-hospital settings including patients’ homes, GP surgeries and residential homes.
District Nurses have traditionally offered their expertise in wound and leg ulcer management, palliative care and rehabilitation to patients with specific nursing needs. Their role is now expanding to develop their prescribing and physical assessment skills and the health education and management of patients living with chronic diseases in the community who are unable to attend their GP practice.
New initiatives such as intravenous therapies within the home are enabling patients to be discharged early from hospital and are also preventing unnecessary hospital admission.
District nurses are committed to a future in which patients are not only helped through periods of ill health, but are also given advice and support to enable them to maintain and improve their general health and well being.
They can be contacted directly on: 0300 131 4636.
Health Visitors
Health Visitors are qualified nurses with special training and experience in child health, health promotion and education. They offer practical support and advice in a host of diverse situations.
Many people think that health visitors only visit new babies and their families at home - this is not the complete picture. Health Visitors aim to promote the health of the whole community.
The Health Visitors can be contacted on 01323 432300 or esht.hv-eastbourne@nhs.net.
Your address determines who will be your Health Visitor as they work geographically. Any family who has a child can access the service.