Friends and Family Test
Friends and Family Test
This simple, anonymous survey asks patients 'Thinking about your GP Practice overall, how was your experience of our service?
- Very Good
- Good
- Neither Good nor Poor
- Poor
- Very Poor
- Don't know
It then asks 'Can you tell us why you gave that response?'
The Friends and Family Test can be completed as often as you like. Some patients may like to complete a survey after every visit, others may only feel inclined to a complete a survey if something particular has struck them about their care on that occasion.
PLEASE NOTE THIS METHOD OF FEEDBACK IS NOT SUITABLE FOR FORMAL COMPLAINTS OR COMMENTS THAT REQUIRE A PROMPT RESPONSE AS THE DATA IS ONLY DOWNLOADED AT THE END OF EACH MONTH. PLEASE SEE OUR FEEDBACK AND COMPLAINTS PAGE FOR ALTERNATIVE METHODS OF FEEDBACK
You can complete the survey online below or by posting a handwritten response in the box in our main reception waiting area.